I'm Kenny Keller, creator of Helicopter Online Ground School, and I got an email this morning from a young man who's attending flight training, and he sent me an email, and he was telling me how he's failed two check-rides with the same examiner, same flight school, same instructors.
He then tells me that his instructors are telling him that these questions the examiner might be asking might not be fair for a private pilot off the top of his head. He said, "I'm in a pickle, I'm spending a lot of money." He doesn't want to give up, but he's kind of frustrated, he doesn't know what to do. He then tells me he's been watching my YouTube videos, all the free videos, and he said, "I want to go for the online ground school, but I'd like some questions first, if you could give me some input on this problem that I'm having." He says, "I'm looking to find out if these aren't fair questions from the examiner," and then he also asked, "Am I not getting the proper ground school from my instructors?"
I also have to wonder, is he just suffering from retreating brain stall, or check-ride-itis, which a lot of people do? I can understand he failed the first one, so he went into the second one nervous and upset from the first time around. I failed my first check-ride; that's why I'm doing what I do today. My whole entire livelihood is Helicopter Online Ground School. He then said, "If you let me know what you think about the situation I'm in, I just kind of want an opinion from the outside." I told him, I said, flat-out, "Honestly, join our online ground school. We have a 30-day, money-back, no-hassle guarantee." I said, "Join our membership, start going through the training step by step, and pretty quickly, you're going to get a feel for whether you think it's going to help you or not."
That was after my first email, and then I emailed him right back and said, "You know what, P.S., additional note. I'm that confident that we're going to help you that I will give you a double-back guarantee. If you find that the training's right for you, we'll have the initial 30-day refund, but if you go to the check-ride, and you don't pass a third time after going through all of our training, I'll refund your money for your membership and I'll pay the examiner fee for the check-ride," because I believe that we can help him. He's been this far through it, he's been through it twice, so now he needs the confidence that he can go in there and answer those questions.
Now, we have inside Helicopter Online Ground School, I'll share my screen with you, we have this progress tracking that's available to members. It's also available to me on my end, so I can see how many videos have been watched and how many have not. I'm throwing that into the guarantee, you have to complete the entire series of videos, and for his example, it's private pilot, he's got to go through every single video, start to finish, in order for me to honor that guarantee, but I believe if he goes through that, we'll get him through this next check-ride.
Since I emailed him back, he's already joined the membership. I was eating lunch with my daughter, and I told her about the guarantee that I made to this young man, and she said, "Why wouldn't it help him, Dad? Your training seems to help everybody else." I said, "Thank you very much." It gave me that little vote of confidence that I'm doing the right thing. I want to help this young man, I want him to get through it on the third time around, so he can write back in, or call in, or Skype, and let us know how our training helped get him through that third and final check-ride. If you'd like to learn more about Helicopter Online Ground School, go to the link in the description box, helicopterground.com, click on that to go to our site. Please put your comments down below, give us a like and a share, and we'll see you in the next video.
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